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Privacy Policy

Last updated: November 5, 2024

Introduction

Welcome to Clearly.sh ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Clearly.sh, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Profile information (avatar, bio, preferences)
  • Payment information (processed securely through third-party payment processors)

Content and Usage Data

  • Content you create (projects, tasks, notes, scripts, video plans)
  • Voice commands and transcriptions (for AI-powered features)
  • Usage patterns and analytics (to improve our service)
  • Device information (browser type, operating system, IP address)

Automatically Collected Information

  • Cookies and tracking technologies
  • Log data (access times, pages viewed, errors)
  • Performance metrics and error reports

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our service – Creating accounts, processing transactions, and delivering features
  • To improve our AI models – Training and enhancing voice recognition, content suggestions, and automation
  • To communicate with you – Sending updates, security alerts, and support messages
  • To personalize your experience – Customizing recommendations and interface based on your preferences
  • To ensure security – Detecting fraud, preventing abuse, and protecting user accounts
  • To analyze usage – Understanding how users interact with our platform to make improvements
  • To comply with legal obligations – Meeting regulatory requirements and responding to legal requests

AI and Voice Data Processing

Clearly.sh uses artificial intelligence to provide voice-powered features and content suggestions. Here's how we handle AI-related data:

  • Voice recordings are processed in real-time and converted to text
  • Audio data is not permanently stored unless you explicitly save it
  • AI models may be trained on aggregated, anonymized usage patterns
  • Third-party AI services (Google Vertex AI) are used with strict data processing agreements
  • You can opt out of AI training by contacting us at hello@clearly.sh

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers – Third parties that help us operate our platform (hosting, analytics, payment processing)
  • Business transfers – In connection with mergers, acquisitions, or asset sales
  • Legal requirements – When required by law or to protect our rights and safety
  • With your consent – When you explicitly authorize us to share specific information

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data in transit (HTTPS/TLS)
  • Encryption at rest for stored data
  • Firebase Authentication with secure token management
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access – Request a copy of the personal information we hold about you
  • Correction – Update or correct inaccurate information
  • Deletion – Request deletion of your account and associated data
  • Portability – Export your content in a machine-readable format
  • Opt-out – Unsubscribe from marketing emails or opt out of AI training
  • Restrict processing – Limit how we use your information

To exercise these rights, contact us at hello@clearly.sh.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

  • Your profile and personal information are deleted within 30 days
  • Content you created is permanently removed
  • Anonymized usage data may be retained for analytics
  • Legal or regulatory requirements may require longer retention in some cases

Children's Privacy

Clearly.sh is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@clearly.sh

Website: clearly.sh

Response Time: We aim to respond to all inquiries within 48 hours

GDPR & CCPA Compliance

If you are a resident of the European Union or California, you have additional rights under GDPR and CCPA respectively:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or shared
  • Right to access and receive a copy of your data
  • Right to request deletion of your personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information. To exercise your rights, contact us at hello@clearly.sh.